Your data security

Protecting your financial and personal data is one of MoneyHouse’s main priorities. We use a secure connection, limit administrative access, and make regular backups so the service stays reliable.

  • Password protection Hashing with a unique salt.
  • HTTPS / TLS Protected data in transit.
  • Access control One authorised administrator.
  • Backups Daily database backups.
  • Backup storage Up to 60 days.

Protection and access

  • User passwords are not stored in plain text. They are protected with cryptographic hashing.
  • Only one authorised member of staff has administrative access to the MoneyHouse servers and databases. That access is used for maintenance, diagnosing problems, and keeping the service running.

Data in transit and how it is used

  • Information between your browser and the MoneyHouse server is exchanged over a secure HTTPS connection.
  • Personal and financial data are used to run the service and provide its features. Technical statistics help us find problems and improve how the system works.
  • Some features may use providers of hosting, payment processing, and customer support. We do not sell users’ personal or financial data.

Backups and recovery

  • MoneyHouse creates a database backup in cloud storage every day. Each backup is kept for up to 60 days from the day it is created.
  • Backups are used to restore the service after a technical failure or if data is lost.
  • Plans that include this option can also send a backup of financial data by email.
Can a deleted workspace be restored?
  • A deleted workspace can be restored for 30 days. After that, restoring it with MoneyHouse’s usual tools is no longer possible.
  • Information remaining in a backup does not mean that a single workspace can be restored after the 30-day period.

Deleting data

  • You can manage your personal data and workspaces in MoneyHouse.
  • After you delete a workspace, it can be restored for 30 days. When that period ends, the data is removed from the primary database and cannot be restored in the usual way.
  • Information may remain in backups until they reach the end of their retention period: up to 60 days from the day each backup is created.
How do I delete a workspace?
  1. Sign in to MoneyHouse.
  2. Open Workspaces.
  3. Select the workspace.
  4. Choose Remove workspace.
  5. Confirm with your password.
How do I delete my account?
  • For information about deleting your account and the personal data linked to it, contact support through the Contact us window.

Reporting a security problem

  • If you notice suspicious activity, a possible vulnerability, or a problem with how data is protected, tell us through the Contact us window.
  • We review these reports and take the steps needed to address confirmed problems.